About Miami Airport Taxi

Our Story: From London to Miami

Miami-Airport.Taxi is the Miami division of TwelveTransfers, a trusted name in airport transportation with over 10 years of proven service. Our journey began in London, where we built a reputation for reliable, professional, and customer-focused airport taxi service. After successfully serving hundreds of thousands of passengers at London's major airports—Heathrow, Gatwick, Stansted, Luton, and City—we expanded our operations to Miami, bringing the same commitment to excellence that made us successful in London.

Why Miami? As one of America's most dynamic cities and the gateway between the United States and Latin America, Miami International Airport serves over 45 million passengers annually. We saw an opportunity to bring our proven service model—combining technology, professional drivers, transparent pricing, and genuine customer care—to travelers who deserve better than surge pricing and unpredictable service quality.

Our Mission

Our mission is simple: Make airport transportation stress-free, affordable, and reliable for every traveler.

We achieve this through:

• Transparent flat-rate pricing: No surge pricing, no surprise fees, no meter anxiety
• Professional driver network: Licensed, trained, courteous drivers who know Miami inside and out
• Technology that works for you: Real-time flight tracking, automated adjustments, instant booking
• 24/7 availability: Whenever you fly, we're ready to drive
• Clean, comfortable vehicles: Well-maintained fleet for your comfort and safety

Our Service Trinity: Reliable, Clean & Comfortable, Affordable

1. Reliable

Reliability isn't just a promise—it's our foundation. When you book with Miami-Airport.Taxi, you're not hoping a driver will accept your ride request. You have a guaranteed reservation with a professional driver assigned to your trip. We monitor your flight in real-time, automatically adjusting for delays. We provide 30-60 minutes of complimentary waiting time because we know travel is unpredictable. Your driver's name, photo, and contact information are sent to you via SMS after your flight lands. This is reliability you can count on.

2. Clean & Comfortable

Every vehicle in our fleet undergoes regular professional cleaning and maintenance. We don't cut corners on comfort. Our fleet includes premium sedans (Cadillac XTS), spacious SUVs (Chevy Suburban, Cadillac Escalade), luxury sedans (Mercedes S-Class), and passenger vans (Sprinter) for groups up to 14. Air conditioning is standard (essential in Miami!), vehicles are non-smoking, and we maintain high cleanliness standards that we'd want for our own families.

3. Affordable

Premium service doesn't require premium prices. Our flat-rate pricing structure means a taxi from Miami Airport to South Beach is $89—whether it's Tuesday afternoon or Saturday night during Art Basel. No surge pricing multipliers. No surprise tolls added at the end. No anxiety about a meter running while you're stuck in traffic. Just transparent, affordable, fair pricing that you know before you book.

By the Numbers

What Sets Us Apart

1. Experience from Two Continents

Our team brings over a decade of airport taxi experience from serving London's five major airports. We understand international travelers, tight connections, business travel needs, and the unique challenges of airport transportation. This experience translates directly to better service in Miami. We've learned what works, what doesn't, and how to exceed customer expectations consistently.

2. Technology-Driven Service

Our technology platform includes:

• Real-time flight tracking integrated with all major airlines
• Automated driver dispatch and routing optimization
• SMS notifications with driver details and pickup instructions
• Instant online booking and quote system
• GPS tracking on all vehicles for passenger safety
• Digital receipts for business expense reporting

3. Local Knowledge

Our drivers don't just know the routes—they know Miami. They can recommend the best Cuban restaurant in Little Havana, explain the difference between South Beach and Miami Beach, suggest which cruise terminal entrance to use at Port of Miami, and navigate traffic patterns most tourists never see. This local expertise makes every ride more than just transportation—it's your introduction to Miami.

4. Comprehensive Service Coverage

From Little Havana (5 miles, $79) to Key West (160 miles, $450), we serve all South Florida destinations. Whether you need a quick ride to Coral Gables for a business meeting or a scenic drive through the Florida Keys, we provide the same professional service.

5. Commitment to Customer Satisfaction

Our 4.9-star average rating isn't accidental. We achieve it through:

• Carefully vetted and trained professional drivers
• Regular quality checks and customer feedback reviews
• 24/7 customer support for any issues or questions
• Fair and flexible cancellation policies (24-hour notice)
• Continuous improvement based on customer input
• Professional complaint resolution and service recovery

Safety and Licensing

Safety is non-negotiable. Every aspect of our operation prioritizes passenger safety:

• Licensed Drivers: All drivers hold valid Florida commercial driver credentials and undergo rigorous screening
• Background Checks: Comprehensive background screening for all drivers before hiring
• Insurance: Commercial liability insurance with coverage far exceeding personal auto policies
• Vehicle Safety: Regular inspections, preventive maintenance, and safety checks
• GPS Tracking: Real-time monitoring on all vehicles for passenger security
• 24/7 Support: Dispatch team available around the clock for any safety concerns
• Professional Training: Defensive driving and customer service training for all drivers

Our Commitment to Miami

As we've grown our Miami operations, we've made commitments to the community:

• Local Employment: We hire local Miami drivers who know and love the city
• Fair Wages: Professional compensation for professional service—our drivers earn what they deserve
• Environmental Responsibility: Modern, fuel-efficient fleet with ongoing exploration of electric and hybrid vehicle options
• Bilingual Service: English and Spanish-speaking drivers to serve Miami's diverse community
• Community Partnership: Supporting local businesses and Miami tourism initiatives

Specialized Services

We've developed expertise in specific types of airport transportation to serve our customers better:

Cruise Passenger Specialists

Miami is the cruise capital of the world, and we're experts at Miami Airport to cruise port transfers. We understand cruise check-in timing (typically 11 AM - 3 PM), which terminal each cruise line uses (Norwegian at Terminal B, Royal Caribbean at Terminal A, Carnival at Terminal F), luggage handling procedures, and post-cruise rush timing. Our drivers know the fastest routes from MIA to each Port of Miami terminal, ensuring you arrive relaxed and on time for your cruise vacation.

Business Travel Excellence

Our service to Brickell's financial district, Downtown Miami, and Coral Gables business centers includes professional receipts with all expense report details, luxury vehicle options (Mercedes S-Class, Cadillac Escalade), and drivers who understand corporate travel needs. We know which hotel entrance to use for the Four Seasons Downtown and which building entrance executives prefer at Brickell City Centre.

Group Transportation

Our Sprinter vans accommodate up to 14 passengers with luggage—perfect for corporate groups attending conferences at the Miami Beach Convention Center, family reunions staying in South Beach, wedding parties, or sports teams arriving together. One vehicle, one rate, one hassle-free experience.

International Travelers

With English and Spanish-speaking drivers, international flight expertise, and understanding of customs/immigration delays (we provide 60 minutes free waiting time for international arrivals), we specialize in serving the international travelers who make up much of MIA's traffic. We accept all major credit cards and debit cards—no cash needed. Our drivers can help orient you to Miami addresses and neighborhoods, making your arrival stress-free.

Looking Forward

As Miami continues to grow as a global city, we're growing with it. Our plans for the future include:

• Fleet Expansion: Adding electric and hybrid vehicles to reduce environmental impact
• Technology Enhancement: Enhanced booking features, real-time vehicle tracking for passengers, improved mobile app experience
• Service Coverage: Expanding to serve additional areas as Miami grows
• Driver Training: Continuous education programs to maintain service excellence
• Corporate Programs: Account billing options and corporate rates for businesses
• Sustainability: Commitment to reducing our carbon footprint while maintaining service quality

Experience the Difference

We invite you to experience the TwelveTransfers difference on your next Miami airport transfer. Whether you're a first-time visitor to Miami or a regular business traveler, whether you're headed to South Beach for vacation or Brickell for meetings, we're committed to making your airport transportation the easy part of your journey.

Our decade of experience has taught us that great service isn't about being the cheapest—it's about being the most reliable, the most professional, and the most customer-focused. It's about drivers who show up on time, vehicles that are clean and comfortable, prices that are fair and transparent, and a company that stands behind its service 24/7.

Ready to book your Miami Airport taxi? Experience the difference that comes from over 10 years of airport transportation expertise. Whether you're arriving for business, departing for vacation, catching a cruise, or anything in between, we're here to serve you.